Yes. We provide shipping to over 100 regions around the world.

Orders are normally dispatched within 48 hours and take between 2 - 8 business days to be delivered. Please allow an additional week as we often have very busy periods, and there are also international delivery delays that are out of our control.

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order directly on the carrier’s website.

To ensure prompt delivery, orders are processed quickly. Please contact us at zenpetessentials@gmail.com as soon as possible if you need to change or cancel your order. We’ll do our best to accommodate your request if the order hasn’t been processed yet.

Yes, we do offer international shipping. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy or contact us for specific details regarding international shipments.

Your package from Zen Pet Essentials will typically arrive within 5 to 15 days, depending on your location and external factors like weather and traffic. Please note that some of our handcrafted products may require additional time to ensure the highest quality. Once shipped, you will receive a tracking number to monitor the delivery of your order.

Please refer to our Return Policy for detailed instructions on how to return or exchange an item.

If your order arrives damaged or defective, please contact us immediately at zenpetessentials@gmail.com with photos of the damage and your order number. We will address the issue promptly and arrange for a replacement or refund.

We are committed to sustainability. Our products are made with eco-friendly materials whenever possible, and we strive to minimize our environmental impact.

Our customer service team can be reached via email at zenpetessentials@gmail.com. We are dedicated to providing you with excellent service and will respond to your inquiries as quickly as possible.

Yes, we offer gift wrapping services for most of our products at a small additional charge.

We restock items based on demand. If an item is out of stock, please check back regularly, or contact us for specific restocking dates.